Pressing for payment

Dear Mr. Camard,
Re : invoices 23/541 July 31st. 4,000
24/544 August 31st 12,000

I am sorry see that despite our previous request, the above account have still not been settled. We wrote to you in August and in September, but have recieved no payment to date. When we originally negotiated the contracts we gave you specially low prices on the understanding that payments would be made within 30 days of the date of invoices. Here is a breakdown of the situations as it stands today:

Invoices
july 31st 339/C 4500 Overdue
august 31st 921/G 12000 Overdue
September 980/G 1800 Now due
October 0210 4000 Due November 30th
22300

Could you please arrange for July and August amounts to be paid in full and for the cheque to be sent to this office before Monday November 10th.
If for any reason this cannot be done, please get in touch with me immediately.
Your sincerely

MJH

M,J. Hahn

A statement or claim

The driver telephoned me on the 15th January. He reported that when he unloaded in Brampton, he found four chairs missing. When denied he questioned that he had ever left the truck. He insisted that he had not stopped anywhere en route and maintained that he had never seen anything suspicious. Even when he stopped for lunch he protested that lorry was not out of his sight at any time.

Questions: making enquiries

Transport manager : when did you find out? (a)
Truck driver : Only a few minutes ago. (4)

Transport manager : Were they all there when you dropped your first load in Manchester? (b)
Truck driver : Yes, they were, as far as I know. (5)

Transport manager : What's the matter ? (c)
Truck driver : I'm four chairs short. (3)

Transport manager : Where are you speaking from? (d)
Truck driver : Brampton. (1)

Transport manager : Where else did you stop ? (e)
Truck driver : I didn't stop anywhere else. I drove straight here from Manchester. (7)

Transport manager : Is everything O.K.? (f)
Truck driver : No it isn't. That's why I'm ringing. (2)

Transport manager :
Truck driver :

INTERNAL MEMO

from : General Manager Date : August 3rd
To : Production manager Re : Jersey Contract

URGENT : ORDER NO 184/34

1. The above client is threatening legal action if this order does not reach him before 25th sept we would probably win his case. He already owes us 17.000 which may well become a bad debt.
2. Cloth from Bonardi has now arrived we must start production this week.
3. Completion date must be brought to mid-september. Which means working overtime. Please advice me of the effect of this on all other order.

JW

Could you please check stock lines which we could offer as replacement.

Telex requesting action

a. Explian what you have heard from your shipper. SHIPPER INFORMS US DOCUMENTS TO CLEAR GOODS ARE MISSING.

b. Find out where the documents are. Stress the urgency of the situation. IMPERATIVE YOU LOCATE THE DOCUMENTS IMMEDIATELY.

c. If the documents are still in italy, they must be sent by Express post immediately to shipper, duncan & Grand Ltd. POST DOCUMENTS EXPRESS TO DUNCAN & GARND LTD.

d. Warn Lanifico Bonardi that any demurrage or loss which is incurred will be charge to them. DEMURRAGE AND CONSEQUENTIAL WE WILL BE CHARGE TO THEM.